Last updated: [23.092025]
1. Introduction
AG Metal Recycling London (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website agmetalrecycling.co.uk, contact us, or use our recycling and collection services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal information:
- Name, email address, and phone number (when you contact us or submit a form).
- Address or location details (for scrap collection services).
- Payment details (for instant bank transfers when selling scrap metal).
- Technical information such as IP address, browser type, and cookies when you browse our website.
3. How We Use Your Information
Your information is used for the following purposes:
- To provide and manage our scrap metal collection and recycling services.
- To process payments quickly and securely.
- To respond to your enquiries and customer service requests.
- To send important service updates.
- To comply with UK legal and licensing requirements regarding scrap metal transactions.
We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Performance of a contract (e.g. when you sell scrap metal to us).
- Compliance with legal obligations (e.g. scrap metal records required by UK law).
- Legitimate interests (e.g. responding to enquiries, improving our services).
- Consent (e.g. when you opt-in to receive updates).
5. Data Retention
We only keep personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by UK law. Scrap metal transaction records may need to be retained for legal compliance.
6. Sharing Your Data
We may share data with:
- Licensed payment providers and banks (to process payments).
- Regulatory authorities, if required by law.
- Our trusted service providers who help us operate the website and deliver services.
All partners are required to handle your data securely and in line with UK GDPR.
7. Cookies & Website Tracking
Our website uses cookies and analytics tools to:
- Ensure proper website functionality.
- Analyse site traffic and improve user experience.
You can manage or disable cookies in your browser settings.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of incorrect or incomplete data.
- Request deletion of your data (where legally possible).
- Restrict or object to data processing.
- Data portability (receive a copy of your data).
To exercise these rights, contact us at: hello@agmetalrecycling.co.uk
9. Data Security
We take appropriate measures (technical and organisational) to protect your data from loss, misuse, unauthorised access, or disclosure.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
AG Metal Recycling London (A&G Metal Recycling LTD)
📍 79 Costons Avenue, UB6 8RN, London
📱 +44 7344 278576
✉️ hello@agmetalrecycling.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.